Short, honest answers about devices, screens, speed, payment and refunds. Can't find yours? Ask us on WhatsApp.
Questions people ask before signing up
What exactly is Watchzio?
A subscription TV service delivered over the internet: thousands of live channels and a library of more than 90,000 films and series, on the TV, stick, phone or computer you already own. The line-up contains no adult channels.
Can I test it before paying?
Yes, with a free 24-hour pass: the full line-up and no card. Ask on WhatsApp and the login usually arrives within minutes.
Which devices work?
Amazon Fire TV Stick, Android TV and Google TV boxes, Samsung and LG smart TVs, iPhone, iPad, Apple TV, Android phones and Windows or Mac computers, through players such as IBO Player Pro, TiviMate or VLC.
How long does setup take?
Usually under ten minutes: order on WhatsApp, receive an M3U link or Xtream Codes details, enter them in your player and press play. We guide you in the chat if you get stuck.
How many screens can I use at once?
One stream at a time per plan, installed on as many devices as you like. A second screen at the same time needs a second account; ask on WhatsApp and we discount it. Plan details are on the plans page.
What internet speed do I need?
About 10 Mbps for HD and 25 Mbps for 4K, per screen. A network cable or 5 GHz Wi-Fi close to the TV makes the biggest difference.
What if the picture freezes?
Restart the app and the router first, then try a network cable. If it continues, message us with the channel and the time; most problems are fixed in the chat.
Do I need a VPN?
No, it works without one. If your internet provider slows down video at busy times, a VPN can help.
How can I pay?
Card, PayPal, crypto (Bitcoin, USDT) or bank transfer. The invoice arrives on WhatsApp.
Can I get my money back?
Yes, under our 7-day money-back guarantee: if a lasting technical problem cannot be fixed within 7 days of purchase, you are refunded.
Is IPTV legal?
IPTV itself is just a way of delivering TV over the internet. Whether a given service is legal depends on the rights it holds, and the rules for viewers differ by country, so check yours.
How do I reach a person?
On WhatsApp or by email, at any hour. WhatsApp replies usually arrive within 15 minutes.